Tuesday, July 6, 2010

Recall Sent Messages:

The ability to recall mail messages is one of the most requested features for IBM Lotus Notes and Domino V8. Enabled on the server and client by default, this new feature lets you recall mail messages that were sent in error.
Message Recall is simple to use from a user's point of view. You simply open the Sent view of your Lotus Notes V8 mail file, highlight the mail you want to recall, and click the Recall Message button in the Action bar (see figure 1).

Figure 1. Action bar showing Recall Message button on the right


A dialog box then displays that shows the original recipients, any of which you can deselect or choose to get a response (see figure 2).
Figure 2. Recall Message dialog box


After you click OK, the recall request is acknowledged with a dialog box. If everything is set up properly, the messages are removed from the recipients’ mail. You receive a report telling you which messages were recalled (and whether they had been read) and whether any messages could not be recalled and why.
Message Recall works only on mail that is routed over NRPC. This means that neither mail routed to the Internet nor internal mail routed over SMTP can be successfully recalled.
Only mail that resides on a Lotus Domino V8 or later server can be successfully recalled.
Message Recall is not available with IBM Lotus Domino Web Access. Mail sent to a Lotus Domino Web Access user can be recalled if it is on a Lotus Domino V8 server and the recalling user has a Lotus Notes V8 mail template to use to initiate the recall.
Message Recall works only for email, not for Calendar and To Do items.
A copy of the message must be saved in the sender’s mail file to recall it successfully.

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