3Pis a 3D model of TQM (Total Quality Management), having People, Product and Process as the 3 axis.
For Implementing TQM, all the 3 parameters should be improved.
1. People: Satisfaction of both Internal and External customer.
2. Product: Conforming to the requirements specified.
3. Process: Continuous Improvement of all the operations and activities is at the heart of TQM.
Monday, July 12, 2010
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